Frequently asked questions.

Chem-Dry is the world's leading carpet and upholstery cleaning service, using a carbonated cleaning process that's faster, healthier, and more effective than traditional steam cleaning.

Yes — it's on the FDA's Generally Recognized as Safe list and is non-toxic, hypoallergenic, and family-safe.

We've proudly served Shelby County and the Mid-South for over a decade.

Yes — locally owned and operated. When you call us, you're calling neighbors.

Yes — IICRC certified and Chem-Dry certified, fully insured and bonded.

1–2 hours for most carpets — 80% less water than steam cleaning.

No — without sticky soapy residue, carpets actually stay cleaner longer.

Standard furniture, yes. We leave heavy items in place.

Pricing depends on square footage and condition. We give upfront written quotes.

Every 6–12 months for most homes; more often with pets or kids.

100% satisfaction guarantee. We'll re-clean for free if you're not happy.

Most stains, yes. We'll always tell you upfront what to expect.

Sofas, sectionals, recliners, dining chairs, mattresses, and most fabric upholstery.

Typically 2–4 hours.

Yes — we test and adjust solutions for fabric type.

Yes — Chem-Dry Protectant guards against future spills.

Every 12–24 months.

Pet Urine Removal Treatment — a specialized process that removes 99.2% of pet odors at the source.

Yes, even on long-standing accidents.

Yes — safe once dry.

When properly applied, P.U.R.T. permanently removes urine odor.

Most of the time, yes.

P.U.R.T. is typically combined with a standard cleaning for best results.

Call us, fill out our quote form, or book online — we respond within 2 hours.

Often yes. Call for the fastest scheduling.

All major credit cards, checks, and digital payments.

Yes — see our coupons page for current specials, plus senior and military discounts.

Always — every quote is in writing with no hidden fees.